I have forgotten my password, how may I retrieve it?
If you have forgotten your password for the site, you may reset your password using the reset password utility built into the website. Just click on the link below and you can reset your password.
I have completed the video, quiz and printed my certificate. Why doesn’t my course show completion of the video?
The courseware is not automatically aware of video completion, there is a button you may click to mark it as completed. Marking completion will not affect your certificates or quizzes. It is only for your personal records. Here is where the Mark Complete button is located on the video lesson page.
I have completed the video and quiz, but didn’t print my certificate. How do I access my certificate now?
Your certificate(s) may be access on your user profile page. Access your profile then scroll to the bottom of the page to find the link to print your certificate. (User Profile Link: https://virginia.safeteachers.com/LMS/wp-admin/profile.php)
Where is the link to the quiz after the training video?
The link to take your quiz will show up in the video screen at the completion of the video. Wait until the video has faded to black and the link will appear. You may click the link and it will take you directly to the quiz. Here is what it looks like.
I need assistance with something not explained here.
Fill out this contact form and we will get back to you with a solution soon.
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